Community Manager
I build and lead high-trust Web3 communities—designing Discord servers that scale, running day-to-day community operations, and keeping engagement strong through clear communication and consistent programming. At Troverse, I owned Discord ops end-to-end: server setup (roles, permissions, onboarding), moderation workflows, support triage, and event execution.
I also recruit, onboard, and manage moderation teams—creating guidelines, escalation paths, and coverage plans for high-traffic moments like announcements, AMAs, and launches. My background in customer service and operations helps me stay calm under pressure, resolve conflict quickly, and keep communities organized, safe, and fun.
Community Lead / Manager
Successfully completed Threejs-journey.com full course.
John Jay College of Criminal Justice.
Succesfully earned a Regents Diploma with a 4.0 GPA.
As a Community Manager at Troverse, I cultivate an engaging and supportive
environment for players and fans by moderating discussions, responding to inquiries, and fostering positive interactions across platforms. I coordinate virtual events and initiatives to boost community participation, leveraging my skills to strengthen Troverse’s online presence. Drawing on my front-end development experience, I collaborate with the team to enhance user interfaces and ensure a seamless digital experience for community members. My role combines my passion for connection with my technical expertise, driving Troverse’s mission to build a thriving, inclusive gaming community.
Read MoreAs a self-taught freelance front-end developer, I designed and built responsive, user-friendly web interfaces
using modern tools like HTML, Tailwind, React, ThreeJS, Next, and Node.js, tailored to clients’ unique needs. I collaborated closely with clients to align on their vision, delivering visually striking and functional websites that boosted user engagement. Leveraging my UI/UX skills, I optimized designs for seamless navigation and top-notch performance across devices, ensuring an exceptional digital experience. My role showcased my technical prowess and creative problem-solving, honed through self-directed learning, to create impactful solutions for a variety of projects.
Read MoreAs an Environmental Services (EVS) Manager at Metropolitan Hospital, I oversaw a large..
team responsible for maintaining exceptional cleanliness and safety standards across the facility. I coordinated daily operations, ensuring compliance with health regulations and delivering high-quality service in a fast-paced hospital environment. Leveraging my leadership skills, I trained staff, managed schedules, and implemented efficient processes to support patient care and staff well-being. My role blended operational expertise with a commitment to creating a sanitary and welcoming space for all hospital patients and visitors.
Read MoreAs a Night Shift Manager at Howard Johnson Hotel, I supervised overnight operations ensuring smooth guest experiences
and maintaining high service standards during late hours. I managed a team of staff, handled guest inquiries and concerns, and coordinated housekeeping and maintenance tasks to uphold cleanliness and functionality. Drawing on my customer service expertise, I resolved issues efficiently, enhancing guest satisfaction in a fast-paced hospitality environment. My role required strong leadership and adaptability to keep the hotel running seamlessly through the night.
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